TECH SUPPORT:
On-site technical support is provided to all clients who book with ePosterBoards LLC. We provide technical support both during the conference as well as beforehand. The level of technical support that is provided is based upon which ePosterBoard package is selected.
Prior to the event we offer the following technical support services:
1) Presenters are given eposter templates to download as well as eposter formatting instructions.
2) Sorting, review and optimization of the eposters.
3) Building eposter kiosks, including formatting and embedding navigation buttons.
4) Consultation with the event organizers regarding planning and optimal utilization of the ePosterBoards.
5) Technical support as needed to help the poster authors in regards to formatting, display parameters and embedding
video/animation content.
ON-SITE AT THE EVENT WE PROVIDE THE FOLLOWING TECHNICAL SUPPORT SERVICES:
- The on-site ePosterBoards technician will load and setup all of the eposter presentations on the ePosterBoards.
- The technician will also assist the presenters with on-site modifications or updates of their presentations. They will provide technical assistance for any software glitches in regard to the eposter kiosks and/or presentations.
- The on-site technician will assist the event organizers with managing the eposter sessions.
- Consultation with the event organizers regarding planning and optimal utilization of the ePosterBoards.
Technical support as needed to help the poster authors in regards to formatting, display parameters and embedding video/animation content.